Booking Terms & Conditions
A deposit of 30% is required on confirmation of your booking. If the booking is cancelled within 120 days before arrival this deposit will beforfeited. The balance or full payment must be made 21 days prior to arrival.
Cancellation and 'no show'
Reservations that are cancelled, reduced in length of stay or reduced in numbers (here in after collectively called a CANCELLATION) are subject to cancellation and 'no show' fees at the discretion of the company under the following terms;
31 - 14 days prior to departure 25% cancellation fee will be charged.
13 - 8 days 50% Cancellation fee will be charged.
7 - 4 days 75% Cancellation fee will be charged.
3 days or less 100% cancellation fee will be charged.
In all cases, notification of cancellation is only accepted when received in writing per email and then confirmed by our reservations team in writing using the following email address only: firstname.lastname@example.org